Shipping & Payment Policy
Last updated: August 2026
Shipping Methods
We ship worldwide from our warehouse in Wuhan, China. Available methods include:
- Express courier (DHL, FedEx, UPS) - 3-7 business days to most destinations
- Air freight - 5-12 business days, cost-effective for medium volumes
- Sea freight (LCL/FCL) - 20-45 days, best for large-volume orders
- Rail freight - available to Europe and Central Asia for bulk shipments
Lead Times
- In-stock items: dispatched within 24 hours of payment confirmation
- Non-stock / procurement items: typically 5-15 business days depending on manufacturer lead time
- Samples: dispatched within 3 business days when available
Payment Methods
- Bank transfer (T/T) - our standard method for business orders
- Alipay / WeChat Pay - available for smaller orders and samples
- PayPal - available on request for samples and small orders
- Letter of Credit (L/C) - accepted for large-volume contracts
Order Terms
- MOQ: varies by product and series - please ask for details
- Mixed orders: multiple part numbers may be combined in one shipment
- Duties and taxes: buyer is responsible for any import duties or taxes unless otherwise agreed (DDP available on request)
- Packaging: standard export packaging; fragile items are protected with anti-static and shock-proof materials
Track Your Order
Once your order ships, we will provide the tracking number and carrier details by email or WhatsApp. Our team monitors deliveries and helps resolve any customs or transit issues.
Questions?
Contact our sales team: yu29485@gmail.com or WhatsApp.